Category: Coronavirus

North Carolina utilities not reconnecting customers during COVID-19 pandemic

Thousands remain without electricity, gas, or water during crisis

/ May 12, 2020
A PG&E smart meter. Utilities are unevenly applying late fees and reconnecting customers who had been disconnected before pandemic crisis

Caught in patchwork of policies and pledges, some utility customers may still be awaiting electricity restoration or racking up fees

A mosaic of state policies and voluntary pledges has meant that the effects of missing a utility payment are playing out unevenly across the country.

/ April 14, 2020

LIVE: Utilities that have and have not suspended disconnects amid COVID-19

EPI is tracking which utilities are suspending disconnections during the coronavirus outbreak, as well as regulators that are mandating suspensions.

/ March 13, 2020