Tag: disconnection

Complaints to the PUCN highlight frustrations with NV Energy’s lack of consumer protections

Complaints to the PUCN highlight frustrations with NV Energy’s lack of consumer protections The Public Utilities Commission of Nevada (PUCN) has received over one hundred complaints during the first seven...

/ August 29, 2023

1.25 million Floridians face electric disconnection by utilities

Investor-owned utilities have begun to resume the disconnection process, are opposed to shutoff moratorium petition before the PSC next week

/ October 2, 2020

Virginia budget amendments may allow Dominion Energy to pass COVID debt forgiveness costs on to ratepayers later

Advanced by House and Senate appropriators who have accepted over $2 million from the utility, amendments quash proposal to use $320 million in Dominion over-earnings to forgive ratepayers’ arrears during...

/ September 29, 2020
A PG&E smart meter. Utilities are unevenly applying late fees and reconnecting customers who had been disconnected before pandemic crisis

Caught in patchwork of policies and pledges, some utility customers may still be awaiting electricity restoration or racking up fees

A mosaic of state policies and voluntary pledges has meant that the effects of missing a utility payment are playing out unevenly across the country.

/ April 14, 2020

LIVE: Utilities that have and have not suspended disconnects amid COVID-19

EPI is tracking the states that have binding protections against electricity disconnections and when the protections expire.

/ March 13, 2020